- Performs other duties as assigned.
- Hiring Range is usually mid-range and
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IT Support Specialist
14 hours ago
Brightbird Corp San Diego, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Flexible Scheduling · Career Growth Opportunities · Job Summary · We are seeking a knowledgeable IT Support Specialist to join our team. As the IT Support Specialist, you will be responsible for ensuring ou ...
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IT Support Specialist
14 hours ago
Identified Talent Solutions San Diego, United StatesJob Description · Job DescriptionJob Title: IT Support Specialist (Temp) · Location: Onsite in San Diego · Job Type: Temporary Support · Job Overview: We are seeking a highly skilled and diverse IT Support Specialist to join a thriving healthcare team for a temporary position. T ...
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IT Support Specialist
4 days ago
Brightbird Corp San Diego, United StatesBenefits/Perks · Competitive Compensation · Flexible Scheduling · Career Growth Opportunities · Job Summary · We are seeking a knowledgeable IT Support Specialist to join our team. As the IT Support Specialist, you will be responsible for ensuring our computer systems, networks, ...
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IT Support Specialist
4 days ago
Brightbird Corp San Diego, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Flexible Scheduling · Career Growth Opportunities · Job SummaryWe are seeking a knowledgeable IT Support Specialist to join our team. As the IT Support Specialist, you will be responsible for ensuring our c ...
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IT Support Specialist
1 week ago
Brightbird Corp San Diego, United StatesBenefits/Perks · Competitive Compensation · Flexible Scheduling · Career Growth Opportunities · Job Summary · We are seeking a knowledgeable IT Support Specialist to join our team. As the IT Support Specialist, you will be responsible for ensuring our computer systems, netwo ...
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IT Support Specialist
18 hours ago
Identified Talent Solutions San Diego, United StatesJob Title: IT Support Specialist (Temp) · Location: Onsite in San Diego · Job Type: Temporary Support · Job Overview: We are seeking a highly skilled and diverse IT Support Specialist to join a thriving healthcare team for a temporary position. The successful candidate will play ...
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Support Specialist
3 weeks ago
Family Health Centers of San Diego San Diego, United States Full timeImpact Lives, Impact Community · Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in B ...
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IT Support Specialist
1 week ago
Truist Financial Corporation San Diego, United StatesPrimary Location : San Diego, CA US : **IT Support Specialist** · Job Description : **The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.** · *If ...
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Support Specialist
1 week ago
Family Health Centers of San Diego San Diego, United StatesImpact Lives, Impact Community · Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in B ...
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IT Support Specialist
1 week ago
Flock Freight, Inc. San Diego, United States- IT Support Specialist **IT Support Specialist** · San Diego, CA · **Were a unicorn.** Following our recent Series D funding round, our valuation has surpassed $1 billion · **Were growing fast like, speed-of-light fast.** In the past year, weve tripled our workforce and added ...
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Technical Support Specialist
19 hours ago
California Coast Credit Union San Diego, United StatesUnder the direct supervision of the eService's, Supervisor, provides exceptional caring service and functional and technical support to members and staff for eService's in a call center environment. Also serves as a resource for staff questions. · DIMENSIONS: · Service Goals: Me ...
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Operations Support Specialist
2 days ago
Insight Global San Diego, United StatesInsight Global is currently seeking a full-time Operations Support Specialist. The Operations Support Specialist will perform a variety of duties in Transportation Support Services, Facilities Support, Defense Medical Logistics Standard Support, and Warehouse and Inventory Suppor ...
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Technical Support Specialist
3 weeks ago
Tranzeal Incorporated San Diego, United StatesJob Title: Technical Support Specialist · Duration: 12+ Months · Location: Santa Clara, CA- Hybrid · Required: · To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support role ...
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IT Support Specialist
1 week ago
axosbank San Diego, United StatesAxos Bank · Target Range: · $ $22.00 · Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. · Eligible for an Annual Discretionary Cash Bonus Target: 10% · Eligible for an Annual Discre ...
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Desktop Support Specialist
4 days ago
Yoh, A Day & Zimmermann Company San Diego, United StatesThe Desktop Tech is responsible for providing Level 2 hardware and software support to · 1500+ desktop PCs, laptops, and peripherals, and troubleshot reported issues involving · MS Office functions, Windows2000/XP, Virus/Spy ware, and standard applications in · multiple locatio ...
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Client Support Specialist
2 weeks ago
eMoney Advisor San Diego, United StatesJob Responsibilities · Manages a large amount of inbound calls, emails or chats in a timely manner related to at least ten major areas, including expertise in one or more areas of core planning functionality · Provides support to Client Support team members in one or more areas o ...
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Desktop Support Specialist
1 week ago
Planet Technology San Diego, United States12 months contract onsite · San Diego, CA 92122 · Responsibilities: · A key member of the global End User Services team, shared responsibility of effectively managing the Service Management queues in accordance with priority and commitment · Together with the global End User Serv ...
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Operation Support Specialist
1 week ago
The ConAm Group San Diego, United StatesWe are looking for a Operation Support Specialist. This position is Full-Time | Hourly | Full Benefits eligible. | Candidate must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Nevada, Oregon, Texas, or Washin Support Specialist, Support, ...
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Peer Support Specialist
1 week ago
Clarvida, LLC San Diego, United StatesDescription · Welcome to Clarvida's career website If you are passionate about helping others and enthusiastic about your future, we want you to join our team Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are expert ...
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IT Desktop Support Specialist
5 days ago
Talentry LLC San Diego, United StatesJob Description · IT Desktop Support Specialist - Scientific Company · 6-month contract (possibility of hire.) $25/hr · San Diego, CA. Local candidates. · Talentry is looking for a local IT support specialist who can come onsite for a San Diego Diagnostics company. This is an ...
Information Technology Support Specialist - San Diego, United States - San Diego Metropolitan Transit System
Description
Job DescriptionMaintaining efficiency and economy in operations management requires flexibility in job assignments.
While each employee shall have a primary responsibility for the job in which that employee has been hired or later promoted to, each employee may be expected to perform other jobs from time to time.
SUMMARY:
The IT Support Specialist provides Service Desk assistance and technical support for all MTS users and staff. The IT Support Specialist performs troubleshooting and maintenance for desktop computers, printers, ticket office terminals and assorted peripherals. This key position also helps to ensure system integrity through periodic observations and preventative maintenance procedures.
EXAMPLES OF DUTIES:
Essential Functions
Assists in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying Windows and Mac desktop and laptop computer systems, printers, VoIP phones, business applications and assorted end-user devices, transferring user profiles, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated to the Service Desk.
Manages Active Directory user and computer accounts and associated access to network systems and resources.
Collects and maintains accurate inventories of all end-user hardware and software.
Works with other members of the IT Service Desk, Network Administration, Data Center Operations and Application Development and Support teams to complete Service Desk tickets, IT projects, hardware/software inventories and maintenance and upgrade tasks.
Attends internal and external meetings as requested to provide expertise, gather data and collaborate with other IT and business personnel.
Supports public-facing board meetings.Ensures the smooth running of board meetings by providing technical support, managing audio-visual equipment, and troubleshooting any issues that may arise.
Performs hardware and software installations, upgrades and system enhancements.Generates reports as requested.
Creates and maintains Standard Operating Procedures (SOP) according to MTS standards.
Documents daily activity of all communication, issues and remedial actions taken in the Freshservice ticketing system.
Provides on-call support coverage as required.
Follows documented Standard Operating Procedure and accurately completes checklists when deploying and/or installing equipment and software.
Uses interpersonal skills to build and maintain effective working relationships with co-workers and customers.
Duties May Include, but are Not Limited to, the Following:
QUALIFICATIONS:
Knowledge, Skills and Abilities
Knowledge of or ability to learn MTS policies and regulations; ability to read, understand and apply MTS policies, regulations and union labor contracts; ability to write letters, memoranda and reports using clear, concise and grammatically correct English; ability to speak clearly, distinctly and effectively in person-to-person or small group situations using tact and diplomacy; ability to coordinate and initiate actions necessary to implement decisions and delegate responsibilities to appropriate personnel; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; knowledge of the use of Enterprise Business software to accomplish given tasks; ability to support and administer Microsoft Suite/Office365 and OneDrive; knowledge of Active Directory account management; Windows 10 and 11; Freshservice ticketing system; basic TCP/IP networking; knowledge of Apple hardware and related software, such as MacOS, is highly desirable; the ability to learn and use other software that MTS might have or acquire and strong troubleshooting skills for problem resolution; excellent interpersonal and relationship skills; an innovative approach to problem-solving and excellent customer service; ability to prioritize work and exercise good judgement while managing multiple tasks.
The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching for overhead files and occasional lifting (must be able to lift up to 15 pounds).
Must be able to operate a motor vehicle and perform tasks involving manual dexterity, such as use of a computer and 10-key.
Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position.
Duties will be performed primarily in an office type environment and may require travel to external locations and agencies.Experience/Education/Certificates/License(s)
Possess either a bachelor's degree in information technology or related field, or A+, N+ or Apple Certification or similar from an accredited institution.
GENERAL:
Must satisfactorily pass all applicable examinations including, but not limited to, a pre-employment physical, drug screen and background check.
SALARY GRADE:
#7 ($50,383 - $99,162)
DOQ
DISCLAIMER:
The above-described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job.
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