IT Specialist - Atlantic City, United States - US Federal Aviation Administration

US Federal Aviation Administration
US Federal Aviation Administration
Verified Company
Atlantic City, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Duties:

The incumbent is responsible for providing technical assistance and guidance from the William J. Hughes Technical Center to En Route, Oceanic, and Decision Support field facilities.

This technical assistance involves support to the resolution of site issues or problems, the installation of system modifications, and site restoration activities as required.

This position is critical to ensuring the safe and efficient operation of the National Airspace System (NAS).

As such, incumbent participates with a team of technical representatives in the development, enhancement, planning, conducting and documenting of processes for various Second Level Engineering Site Support activities.


These activities may include providing technical assistance to field personnel for the resolution of system issues including support to NAS monitoring and the Second Level Engineering Help Desk.

The principal duties in this area are to ensure timely correction of the immediate problem(s) and to take steps necessary to avoid future occurrences.

This requires that the incumbent coordinates activities with system engineers, system performance, and data systems personnel and ensures the logging of issues in the appropriate issue tracking data bases.

The incumbent is also required to ensure issue information is communicated properly to all appropriate parties including headquarters, region, and upper management as required.


Other duties of the position include review and validation of Site Support documentation to provide technical feedback to ensure the accuracy and usability of all information.

Conduct of Site Support testing and performance of Data Reduction and Analysis (DR&A) and other tasks in support of testing efforts including debugging and/or troubleshooting of issues during test activities.

Participation in Site Support keysite testing activities to ensure system changes or updates satisfy all functional and operational requirements. Travel to sites as required for keysite testing and/or resolution of site issues.


Performs a mixture of routine and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced technical specialist.

Acts as an individual contributor and/or member of a team.

Applies experience and detailed technical knowledge applicable to his/her discipline to plan and accomplish assignments


Typical assignments may include:

limited system development; collecting, recording and analyzing data/information; identifying problems; performing investigation and inspection activities; and initiating compliance and enforcement actions.


Requirements:


Conditions of Employment:


  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.

Qualifications:

To view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, Series 2210, please refer to: Information Technology (IT) Management Series 2210 (Alternative A) )


_ Specialized experience is:

_Experience with data analysis and support of real time automation systems in an aviation environment and experience communicating technical information to a varied audience.

OR

Ph.
D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.
D. or equivalent doctoral degree.

Qualifications must be met by the closing date of this vacancy announcement.

Some, all or none of the applicants may be interviewed.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.


You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, Veterans' Recruitment Appointment, and Persons with Disabilities/Persons with Targeted Disabilities.

To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section.

In addition, you must submit documentation that provides evidence of eligibility as indicated in the _Required Documents_ section of the announcement.

Selection may be made from this announcement or from ACT-ATO-24-AJM

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.


Additional information:

We may use this vacancy to fill other similar vacant positions.
A one-year probationary period may be required.

The U.S.

Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation.

As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and wort
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