Medical Appointment Clerk - Tucson, United States - Vanator

Vanator
Vanator
Verified Company
Tucson, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities

  • Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
  • Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
  • May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
  • Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
  • Validates basic patient demographic information prior to booking appointment for patients. Makes required updates.
  • Receive and electronically deliver telephone messages (tcons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.

Qualifications

  • Must have at least 6 months of experience in medical office scheduling.
  • High school diploma or General Educational Development (GED) equivalency is required
  • A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
  • Must possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • Work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

License - Certifications
Basic Life Support (BLS)


Pay:
$ $18.00 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Experience:

Medical Appointment Clerk: 1 year (required)
- medical office scheduling: 1 year (required)


Work Location:
On the road
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