Sales and Communication Trainer - Stoy, United States - Aurora Technologies

Meredith Sinclair

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Meredith Sinclair

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Description

In tune with our customers, our approximately 2,800 employees at our contact center locations in Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen, and Bottrop, which have been owner-managed since 1999, are committed. We not only find the right tone for companies like Vodafone and freenet AG, but also maintain a close relationship with our employees. The award "Best Employer 2023" ensures good and long-term connections.

In the context of our company values ​​Quality - Respect - Responsibility - Teamwork - Creativity, comprehensive and sustainable qualification and development of our employees is given a lot of space. For this reason, we are looking for reinforcement for our training team with a focus on the Ruhr area (at the locations Dortmund, Bochum, Recklinghausen, and Bottrop).

Your tasks

  • You design demand-oriented training measures in a blended learning context for our project trainers, employee coaches, and managers in various telephone projects with a focus on: sales, service, relationship and performance management, and communication.
  • You support e-learning, conduct face-to-face training, and provide sustainable support to participants through coaching-on-the-job in practice.
  • You maintain intensive contact with your internal customers and align your work with their specific needs.

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