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    Branch Admin Coordinator - Phoenix, United States - Boys & Girls Clubs Of The Valley

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    Description

    Job Description

    Job Description

    FLSA STATUS: Non-Exempt

    REPORTS TO: Branch Director

    DIVISION: Club Operations

    DIRECT REPORTS: N/A

    JOB SUMMARY

    The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative duties for the branch. Responsibilities include: greeting members and visitors, compiling and tracking information for reports, entering data into club database system and supporting the Food program.

    JOB RESPONSBILITIES

    • Receives and processes membership applications and session enrollments
    • Supports the administration of the Food program
    • Manages member attendance records
    • Manages front desk reception area
    • Manages receipt of all membership payments

    EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

    • Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service experience
    • Must obtain/maintain a current CPR, First Aid, and Food Handler's Certification (within first 90 days of employment)
    • Must have and maintain a valid Arizona driver's license

    KNOWLEDGE, ABILITY and SKILLS

    • Working knowledge of federal and state laws and company policies and procedures
    • Ability to participates in investigations
    • Ability to support the physical property and assets of the Club
    • Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
    • Ability to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers, families, and community members.
    • Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
    • Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
    • Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operation

    WORKING CONDITIONS and DRIVING

    • Travel between Boys & Girls Clubs of the Valley site and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Clubs of the Valley
    • Work is primarily performed in the Club and local community
    • Hours are based on school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required


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