Team Leader - Braddock, ND, United States - Emerald Enterprises
Description
At Deutsche Windtechnik, teamwork and a high level of service are important factors.Our daily changing tasks and our mission to be there for our customers and their wind farm portfolios drive us.
Variety, familiarity, and a collegial environment - all of this is offered by our international, medium-sized company.
For our location in Hamburg, we are currently looking for a full-time
Team Leader (m/f/d) in the field of ERP user support.
Your tasks
- Operational responsibility for a decentralized ERP support team, which is responsible for the ERP system proALPHA and related applications (warehouse management system, field service applications)
- Professional organization, coordination, motivation, and development of our ERP support team at the Ostenfeld and Bremen locations
- Planning, organization, and implementation of necessary trainings for the ERP support team as well as for users and user groups
- Answering and providing assistance for complex questions and issues from ERP users
- Utilizing technical and professional knowledge to optimize work processes and introduce new applications and systems
- Supporting team members in the application of change management for the introduction of new systems or changes to existing work processes
- System monitoring and ensuring system operation
Your profile
- You have several years of professional experience in ERP support
- Ideally, you have already gained experience with the ERP system proALPHA
- You have already gained initial leadership experience
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