Customer Service Representative - Corona, United States - ADIENTONE

ADIENTONE
ADIENTONE
Verified Company
Corona, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities:


  • Phone Calls: Answering customer calls and assisting with any scenario presented.
  • Warranty Orders: Warranty issues should be resolved by supplying the customer with the fewest items necessary to resolve the issue.
  • Capture inbound sales when appropriate.

Additional Duties:


  • Demonstrate excellent customer service skills in resolving customer complaints and questions.
  • Practice and ensure compliance with company policies and procedures.
  • Thoroughly understand the Customer Relations manual.
  • Maintain a professional and positive attitude.

Qualifications:


  • 2+ years' meaningful work experience preferred.
  • Strong written and verbal communication skills with ability to communicate across all levels of the organization.
  • Ability to identify business critical issues quickly and navigate priorities based on last minute changes.
  • Must be well organized, detailoriented and have excellent timemanagement skills.
  • Display a high level of integrity and professionalism.
  • Ability to lead and empower individuals and teams.
  • Proficient in Microsoft Office 365 Suite, especially Teams and Outlook.
  • Ability to handle a fastpaced call center environment.

Job Type:
Contract


Pay:
From $17.00 per hour


Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Work Location:
In person
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