Daytime Team Member - Richmond, United States - Chick-fil-A | White Oak Village

Description

Full Job Description:


We are looking for trustworthy individuals who are ready to join us in taking our restaurant to the next level. The largest responsibility of our Leadership & Team Members is ensuring each guest is taken care of with the efforts of the second mile. We like to ensure our Team Members exceed Guest expectations and bring joy to the lives of all that we encounter. Personalized training from our Certified Trainers allows new hires to have clear expectations. Our Team Members are given the option to commit to working Part Time or Full Time opportunity

Responsibilities:

• Use our CORE 4 values to serve guests: Excellence, Trust, Team, and Care.
• Operating the iPad to take orders in the drive thru
• Look for opportunities to stock or clean when not serving a Guest
• Taking orders with speed and accuracy at the front counter or in the drive thru
• Checking for product quality and consistency when serving guests
• Become knowledgeable on basic food safety guidelines
• Assist leadership in executing restaurant opening or closing procedures
• Willing to assist in other stations in the front of house or back of house, such as monitor the dining room, or working the drive thru window as needed
• Demonstrate knowledge of the brand and various menu items
• Willing to work outside shift(s), performing various service tasks, year around
• Will be provided with appropriate attire for various weather conditions
• Complete tasks assigned beyond the job description when necessary

Requirements:

• Must be extremely customer serviceoriented with a courteous and friendly demeanor
• Must be 16 or older
• Must have open availability, with the ability to work Fridays and Saturdays
• Must be able to effectively multitask
• Must be able to frequently work at a quick, yet efficient and thorough pace when completing tasks
• Must be teamoriented, adaptable, dependable, and strong work ethic
• Must have a positive attitude
• Must be able to communicate effectively with guests and team members, both verbally and in written form

Who is Chick-fil-A White Oak Village?
We're here to serve.

We keep the needs of Operators, their Team Members and customers at the heart of our work, doing what is best for the business and best for them.

We're better together. It's through teamwork and collaboration that we do our best work.

We're an inclusive culture that leverages the strengths of our diverse talent to innovate and maximize our care for Operators, their Team Members and customers.

We are purpose-driven.

We model our Purpose every day, connecting our work and daily activities to our business strategy, supporting each other's efforts to be good stewards who create positive impact on all who come in contact with Chick-fil-A.

We pursue what's next.

We find energy in adapting and re-inventing how we do things, from the way we work to how we care for others.

We are a culture of care.


People work for people Get to know some of our people:
Greg Williams, Owner/Operator

Josh Gallaher, General Manager


REQUIREMENTS:

In our kitchens, we focus on fresh and simple ingredients. And we always have.

Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants.

Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.

Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade.

It may not be the easy way, but it's the only way we know.