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Washington, D.C.

    part time pm server - Washington, DC , USA, United States - The Darcy

    The Darcy
    The Darcy Washington, DC , USA, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors.

    Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook.

    Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management.

    Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte.

    The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas.

    Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam.

    Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors.

    The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality.

    For more information, visit Northwood's website at


    Job Description
    Guest Service

    • Greet and make all guests feel welcomed to the restaurant.
    • Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.
    • Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
    • Complete all restocking and cleaning duties by performing opening and closing as instructed.
    • Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.
    • Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements.
    • Attend team briefings.
    • Present a clean and professional appearance at all times.
    • Maintain a friendly, cheerful and courteous demeanor at all times.
    • Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
    • Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
    • Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
    • Be continually aware of, and maintain, the highest standards of safety and hygiene.
    Financial Transactions

    • Control allocated guest checks by following established check-use procedures and legibly documenting all required information as guest orders are taken and processed.
    • Post food and drink charges and compute final guest check.
    • Handle cash, credit card, currency conversions and other financial transactions.
    • Receive proper payment from guest and ensure accuracy of guest check and method of payment.
    • Ensure the security of guest payment information.
    Perform other duties as assigned.


    We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

    We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations.


    We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.

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