Service Advisor - Tonawanda, NY, United States - Phoenix Industries

James Miller

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James Miller

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Freelance
Description

Company:


  • Auto-Center Weber GmbH & Co. KG
  • Dr.

Helmut-Schreyer-Str Delitzsch ŠKODA Sales and Service Partner
Contact Person:


  • Irina Klein

Job Details:


  • Job ID Job Title
  • Service Advisor (m/f/d)
  • Location Delitzsch
  • Department
  • Service
  • Employment Type
  • Fulltime (40 hours per week)
  • Contract Type
  • Permanent
  • Contract Duration
  • Unlimited
  • Earliest Start Date
  • Immediately
  • Required Minimum Qualifications
  • Vocational TrainingAuto-Center Weber offers the complete range of services for the ŠKODA and HYUNDAI brands with multiple locations and over 130 employees (m/f/d). For over 30 years, we have been a strong partner when it comes to our customers' mobility. We achieve this with passion, expertise, and our drive to always go one step further.

Responsibilities

  • Customer support in all phases of the service process from initial contact to vehicle return
  • Active marketing of service and repair services
  • Ensuring customer satisfaction and professional complaint management
  • Actively identifying customer needs and repair requirements
  • Order and appointment tracking including quality control
  • Invoicing, invoice review, and explanation
  • Ensuring customer mobility

Profile

  • Technical or commercial training with professional experience in the automotive industry

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