Customer Account Representative - Boston, United States - Worcester Communications

Worcester Communications

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Overview:

Worcester Communications is a leading marketing and sales firm in Worcester, specializing in creating brand awareness for our notable clients.

We have made our mark in the Worcester area by implementing innovative business development and sales tactics; our distinct approach of directly interacting with customers sets us apart from the competition.

This year, we are expected to help our clients expand further in the region, and to do so, it is imperative that we grow our business development and sales team.

Worcester Communications fosters a culture of inclusivity, collaboration, and opportunity, and we are excited to help develop our team members professionally.

Position Overview:

Customer Account Representative
Responsibilities:

Execute marketing and sales campaigns and engage with customers in a given territory to drive brand visibility for our clients
Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions
Conduct product presentations to educate customers on the products and services offered by our clients
Oversee customer accounts and discreetly handle confidential information
Collaborate with other Customer Account Representatives to track campaign data and achieve sales targets
Provide exceptional customer service and support throughout the sales process, ensuring client satisfaction and retention
Cultivate a collaborative and supportive work environment by providing mentorship, guidance, and constructive feedback to fellow Customer Account Representatives

Customer Account Representative
Preferred Qualifications:

Ability to think creatively and contribute new ideas to the marketing and sales team
Excited to interact with clients, customers, and team members
Comfortable overturning objections and negotiating sales contracts
Previous experience in customer service, account management, or sales is a huge plus
High school diploma or GED is required

Pay:
$48, $58,000.00 per year

Schedule: