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    Senior Police Communications Operator - Boca Raton, United States - Florida Atlantic University

    Florida Atlantic University
    Florida Atlantic University Boca Raton, United States

    4 weeks ago

    Default job background
    Description
    Apply now to join FAU on its race to excellence.

    For more information on everything FAU has to offer, please visit

    Note:
    Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.


    Position Summary:


    With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education.

    Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines.

    Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

    Florida Atlantic University is seeking a Senior Police Communications Operator - Boca Raton, FL.


    Summary of Responsibilities:


    As a first line working supervisor the Senior Police Communications Operator (SPCO) must ensure that the Communications Center is prepared to analyze/handle all emergency situations in a timely, efficient and appropriate manner at all times.

    Must direct all the activities of call-takers, dispatchers, trainers, trainees, and training programs.


    Must monitor radios and telephones to ensure that Public Communications Operators are in compliance with applicable communication standards while fostering favorable public relations.

    E nsure that all supervised personnel are prepared and capable to handle all types of emergencies and/or disasters e.g. active shooter calls, hurricanes, medicals, receiving/dispatching requests for routine/emergency Law Enforcement services, FCIC/NCIC, etc.

    Prepare shift schedules to meet the needs of the Communications Center, approve overtime, scheduled sick time and vacations.

    Evaluate employee performance and prepare performance appraisals in a timely manner.

    Review end of shift activities with relieving shifts to ensure an accurate exchange of information.


    I dentify staff development and training needs to ensure that training is completed in a timely manner in accordance with the State of Florida Department of Health-911 Telecommunication's Certification.

    Perform FCIC Terminal Agency Coordinator (T.A.C.) responsibilities.

    Analyze evolving situations, make accurate judgments and effective decisions under pressure, during emergency situations and take appropriate action. Performs other duties as required.

    FAU Benefits and Perks

    If Benefits & Perks are important to you, then FAU is the place to be Working at FAU has its perks In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:


    Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

    State retirement options including tax-deferred annuities and Roth 403(b) plans.

    State employees Public Service Loan Forgiveness (PSLF) program -

    Flexible work arrangement plans -

    Sick Leave Pool Program


    Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President's discretion).

    Paid Community Engagement Volunteer Service Day -

    Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

    For details on FAU's amazing offers visit us at

    Explore Living in Palm Beach County

    The goal is to provide local employers and new employees in the area a comprehensive guide with places to live


    View it here:

    Minimum Qualifications:
    High school diploma or equivalent and three years of appropriate experience required.


    A Florida State Certification on the National Crime Information Center (NCIC) Florida Crime Information Center (FCIC) computer system after 6 months of employment required.

    Valid Florida driver's license required.


    Preferred Qualifications/Skills:
    Experience receiving, assessing, and dispatching calls for assistance.

    911 Public Safety Telecommunicator certification.


    Must possess the following skills in order to handle emergency situations: Communicate effectively, convey assurance, exercise tact and patience in stressful situations, and dispatch emergency personnel.

    Ability to master a variety of communications equipment, such as radios, telephones, recording devices and CAD terminals efficiently.


    Salary:
    $ $40.22 per hour.

    Non-Exempt Support Personnel (SP)


    College or Department:

    POL:
    Administrative Support Operations


    Location:
    Boca Raton


    Work Days and Hours:
    40 - hour work week, rotating shifts.


    Application Deadline:

    Special Instructions to Applicant:

    VETERANS' PREFERENCE:
    Applicants may claim Veterans' Preference on their application.

    The applicant claiming preference is responsible for providing required documentation at the time of making an application in Workday for a vacant position, or prior to the closing date of the vacancy announcement.

    If an applicant qualifies for Veterans' Preference and the SP position, they are shown preference by the guarantee of an interview.

    Veterans' Preference does not guarantee a job. For additional information, please visit For assistance, please contact Recruitment Services at


    APPLICATION DOCUMENTS REQUIRED:
    Resume


    OFFICIAL SEALED TRANSCRIPTS REQUIRED:


    Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.


    PRE-EMPLOYMENT SCREENINGS REQUIRED:
    Selected candidates must successfully complete and pass all employment screenings prior to the start of employment.

    Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.


    REQUEST FOR ACCOMMODATIONS:
    Individuals with disabilities requiring accommodations may contact Human Resources at For inquiries concerning employees, job applicants or other available accommodations, please email or call the Office of Civil Rights and Title IX at

    Florida Atlantic University is where your future begins.


    With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education.

    At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines.

    Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience.

    FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its Strategic Plan.

    Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

    All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply.

    To learn more about the vision and mission of FAU, please visit:

    In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial ) . To contact Recruitment Services, send an e-mail to


    Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

    Individuals with disabilities requiring accommodation, please call For communication assistance, call 7-1-1.

    Clery Act Information )

    Florida Statute Screening Foreign Researchers


    Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening.

    Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made:

    every institution of higher education attended; all previous employment since the applicant's 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country.

    Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).


    Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

    Individuals with disabilities requiring accommodation, please call For communication assistance, call 7-1-1.
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