Computer Scientist - Black Eagle, United States - Nexus Dynamics
Description
Are you looking for an attractive, versatile, and innovative workplace in the field of IT with the highest demands for security and efficiency in the public sector? Do you want to face the challenges of a modern IT service provider in the public sector and enrich it with valuable services? Then take advantage of our diverse opportunities and set off for new goals.
The German Pension Insurance secures generations:
Support us in the technical implementation
For our IT service provider Deutsche Rentenversicherung NOW IT GmbH, we are looking for a Service Manager (m/f/d) in the Customer Service department at the Düsseldorf location, starting as soon as possible.
Service Manager (m/f/d)
Your tasks:As a Service Manager (m/f/d), you will comprehensively support and represent the IT services assigned to you in terms of the requirements of the customers, from the initial request to the entire service lifecycle. You act as a link between customer and service management and the specialist competence centers of the NOW IT GmbH business areas.
Here, you coordinate customer interests and the performance capabilities of NOW IT GmbH in the context of the guidelines set by the shareholders, for example with regard to optimizing business processes and reducing costs.
Your responsibilities include in particular:
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