Call Center Agent - Bucoda, WA, United States - Matrix Dynamics
Description
We are currently seeking a telephone operator (m/f/d) or call center agent (m/f/d) with English skills for a secretarial service in Bucoda, WA.
This position is available full-time or part-time.Responsibilities:
- Processing orders
- Acquiring new customers and maintaining the database
- Handling incoming emails
- Taking orders and creating quotes
- Managing incoming calls, documenting and forwarding them
- Assisting with product searches
- Handling customer inquiries (by phone)
- Troubleshooting
- Processing customer complaints
Requirements:
- Friendly and confident demeanor
- No prior experience required
- Good comprehension skills
- Enjoyment of telephone communication
- Proficient in using a computer
- Communicative and friendly
Job type:
Full-time, permanent
Salary:
$ $14.00 per hour
Working hours:
- Morning shift
- Monday to Friday
Additional benefits:
- Bonus payments
Experience:
- Customer service: 1 year (preferred)
- Call center: 1 year (preferred)
Language:
- German (preferred)
- English (preferred)
Location:
Mobile
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