Call Center Agent - Bucoda, WA, United States - Matrix Dynamics

James Miller

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James Miller

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Freelance
Description

We are currently seeking a telephone operator (m/f/d) or call center agent (m/f/d) with English skills for a secretarial service in Bucoda, WA.

This position is available full-time or part-time.


Responsibilities:

  • Processing orders
  • Acquiring new customers and maintaining the database
  • Handling incoming emails
  • Taking orders and creating quotes
  • Managing incoming calls, documenting and forwarding them
  • Assisting with product searches
  • Handling customer inquiries (by phone)
  • Troubleshooting
  • Processing customer complaints

Requirements:

  • Friendly and confident demeanor
  • No prior experience required
  • Good comprehension skills
  • Enjoyment of telephone communication
  • Proficient in using a computer
  • Communicative and friendly

Job type:
Full-time, permanent


Salary:
$ $14.00 per hour


Working hours:

  • Morning shift
  • Monday to Friday

Additional benefits:

  • Bonus payments

Experience:

  • Customer service: 1 year (preferred)
  • Call center: 1 year (preferred)
Microsoft Office: 1 year (preferred)


Language:

  • German (preferred)
  • English (preferred)

Location:
Mobile

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