Travel Medical Office Assistant - Tysons, United States - Maximus Services, LLC
Description
Description & Requirements
Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies.
- Adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of clinic throughout the day.
- Other duties as assigned.
- Travel to the lower 48 states of the US
- Assist mobile units
- Rent cars while traveling for work purposes
- Travel to mobile units as well as work remotely
- Working with our Mobile Medical Unit team and making sure the vehicle has all the necessary supplies
- Display snacks/water/flags/veteran material in the provider's waiting area and post VES signs in the door
- Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign in sheet
- Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure)
- Document and update OMS comments for everything you do pertaining to veterans and providers
- Keep all veteran's information private and confidential
- Assist the veteran in any way needed
- Always be courteous and respectful
- Adhere to local and externally relevant health and safety laws and policies
- Maintain cleanliness of our Mobile Medical Unit clinic.
- Ordering the necessary supplies for our Mobile Medical Unit vehicle
- Communicate and assist other departments in a collaborative effort to expedite cases
- Work effectively within a team dynamic
- Adapt to new instructions, requests or procedures as provided
- Maintain a high sense of urgency at all times
Additional Requirements:
- Must be willing and able to travel
- Valid driver's license required
- One to two years training and/or certification in the medical field preferred
- CPR certified preferred
- Intermediate knowledge of pertinent medical terminology
- Advanced verbal and interpersonal skills
- Advanced written communication skills, to include excellent grammar
- Advanced reading and comprehension abilities
- Advanced analytical skills and detailoriented
- Advanced multitasking skills
- Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
- Proficient typing skills
- Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel
- Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed
Please note:
With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Preferred Windows or Mac (no Chromebooks)
- OS for Windows
- Windows 10 or newer
- OS for Mac
- Big Sur ; Catalina ; MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements:
- High School Diploma or equivalent.
- Prior Medical or Customer Service experience is preferred.
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