Customer Specialist - San Jose, United States - Diamond Cut Inc.

Diamond Cut Inc.
Diamond Cut Inc.
Verified Company
San Jose, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities:


  • Provide exceptional customer service by responding to inquiries and resolving issues promptly and professionally.
  • Perform data entry tasks accurately and efficiently.
  • Communicate effectively with customers in a clear and concise manner.
  • Upsell products or services to customers when appropriate.
  • Analyze customer needs and recommend appropriate solutions.
  • Maintain customer records and update information as needed.
  • Follow phone etiquette guidelines to ensure positive customer interactions.

Requirements:


  • Previous experience in customer service or a related field is preferred.
  • Strong communication skills, both verbal and written.
  • Multilingual or bilingual proficiency, particularly in Spanish, is a plus.
  • Excellent problemsolving skills and ability to think critically.
  • Detailoriented with strong organizational skills.
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously.

Job Types:
Full-time, Part-time


Pay:
$ $22.00 per hour


Benefits:


  • Flexible schedule

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift

Work setting:

  • Inperson

Education:


  • High school or equivalent (required)

Work Location:
In person
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