Customer Service Representative for the Area - Aurora, IL, United States - Nexus Innovations
Description
The
Mobene Group is a leading German trading company for heating oil, fuels, lubricants, natural gas, and electricity, with its subsidiaries.
With approximately 500 employees at nearly 30 locations nationwide, we serve around 15,000 commercial and government consumers, as well as approximately 250,000 private end consumers.
For Mobene GmbH & Co. KG, we are currently seeking aCustomer Service Representative for Lubricants (m/f/d), Full-time
Location:
Hamburg
Your Responsibilities
- Active customer support and telephone sales, as well as comprehensive technical advice on the use and application of our products (especially Lubes Automotive and Industrial products)
- Independent calculation and preparation of offers for mineral oil dealers
- Management of complex and strategic accounts in the large customer segment
- Order processing using computer systems
- Creation of customerspecific price lists in cooperation with the Lubes sales coordination
- Maintenance of contracts and prices, as well as setting up new customers in the ERP system
- Independent reactivation and acquisition of mineral oil dealers
- Ensuring economically viable credit and insurance applications
- Monitoring of receivables and conducting telephone reminders for mineral oil dealers
- Gathering regional market information for analysis of competition behavior and as a basis for pricing
- Handling customer complaints
- Visiting selected customers with the field sales team
Your Profile
- Successfully completed commercial training
- Several years of professional experience in a customeroriented environment, as well as
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