Customer Support - Bentonville, AR, United States - Apex Ventures

Apex Ventures

Verified Company

Bentonville, AR, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Customer Support & Technical Documentation Specialist (m/w/d) in Bentonville, AR
Do you enjoy working with customers and want to celebrate successes with a strong team? Then you've come to the right place

With our software ipolog, we provide solutions to optimize production and logistics on a daily basis. Many well-known customers rely on the combination of planning, optimization, and visualization tools. Our success depends on good communication with our customers - that's why we're looking for you

Your responsibilities

Support for users of our ipolog software
Assistance with the rollout and implementation of the ipolog software
Building relationships with our users
Creation of short guides and videos for our customer support page
Design and distribution of ipolog software newsletters
Development and implementation of concepts and measures to ensure predefined quality standards for software functions, as well as coordination with departments

What you bring to the table

You have a basic understanding of technology and are eager to familiarize yourself with our solution
You have a handson mentality and excellent organizational skills
You can prioritize your tasks independently
You enjoy working with customers and internal interfaces
You have a strong customer orientation
Your German and English skills are very good in spoken and written form
Innovative, confident demeanor, selfinitiative, and willingness to take responsibility

**Don't be discouraged by the requirements - this is how we describe our ideal candidate. If you bring the necessary motivation