Outside Services - Danville, United States - The Bay Club Company

The Bay Club Company

Verified Company

Danville, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_Our Mission_
The Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.

_Our Culture_
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live By."

_Our Core Values:
_

Actions We Live By. It's who we are when we step into our _full power_.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it

Stay Humble. Hustle Harder. Show up and do the hard work
. Be a gritty, roll-up-your-sleeves kind of crew
. Know it's never about one person-we are a part of a powerful team.

One Team. One Voice.
Moving Forward. Together. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious
. We seek to understand, and we _never _settle. We ask questions to truly understand the core of a matter.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
***
PRIMARY JOB FUNCTIONS:

Provide enthusiastic and professional service to all guests
Set up the cart staging area and keep stocked with water, tees, scorecards and pencils
Maintain and exhibit knowledge of the property, golf course and etiquette
Pull golf bags for golfers playing that day and set up on carts
Maintain balls on driving range and putting green; keep fully stocked at all times
Set up and maintain refreshment station at 9th and 18th greens; take down at end of day
Keep staging area free of clutter
Clean clubs as members and guests finish
Put members' clubs in bag room
Assist Pro Shop
At the end of the day, pick up range and move hitting stalls for the next day
At the end of the day, remove balls from putting green and chipping area
Connect carts for towing back to the cart barn; take carts to the bag drop area
Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
Communicate timely and follow up as appropriate
Active participation in events, programs, meetings and training
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
Schedule varies and may require weekend and holiday hours, days and evenings

Requirements:

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
***
SKILLS & KNOWLEDGE

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public.

Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

***
EXPERIENCE

Minimum two (2) years of golf experience preferred
Professional, friendly manner and excellent customer service attitude and abilities
Strong verbal communication and conflict resolution skills
Enthusiastic, responsible, and dependable team player
Selfmotivated, takes initiative, anticipate the needs of others and willing to acquire new skills
Well organized and detail oriented
Detailorientation and high cleanliness standards

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
***The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is regularly required to walk, stand, sit, stoop, kneel, crouch or crawl; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to ad