Call Center Agent - Tallaboa Alta, PR, United States - Infinity Systems
Description
We are looking for a Call Center Agent / Commercial Clerk (m/f/d) Logistics for our location in Dietzenbach, Tallaboa Alta, PR.
The Cartonplast Group is one of the largest European pool system operators of reusable plastic intermediate layers on a rental basis and has a closely linked network of service centers.
The pioneer of a "green" business model has over 30 years of experience in the delivery and collection, sorting and cleaning, as well as the management of reusable transport products.
This environmentally friendly closed-loop pooling concept is one of the most successful outsourcing systems worldwide, with 7,300 participating fillers in the beverage, food, pharmaceutical and cosmetics industries in 30 countries.
Responsibilities:
- You are responsible for the care of our customers (no sales)
- You handle telephone and written communication with production branches, customers and freight forwarders
- You support the entire logistics process from order acceptance to delivery, including all documentation
- You are responsible for invoice verification as well as incoming and outgoing goods
- You check and book incoming documents
Qualifications:
- You have successfully completed a commercial apprenticeship, ideally as a freight forwarder (m/f/d) or clerk for freight forwarding and logistics services (m/f/d)
- Career changers are also welcome
- You have a high level of service orientation
- You are an actively acting person with a strong sense of responsibility and selforganization
- You have good analytical skills and a confident handling
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