Billing service subscription payments Partial home office - La Prairie, IL, United States - Matrix Dynamics

Matrix Dynamics
Matrix Dynamics
Verified Company
La Prairie, IL, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Whether it's music, cars, clothing, or even razors - subscription services are booming, because they offer users the flexibility they desire.

A simple registration, the perfect product, and flexible payment options complete the offers that we use in various ways today.

To ensure that everything runs smoothly, we rely on our customers - and you in your new role as an employee (m/f/d) in our billing service.

Your workday will revolve around the following questions and topics:

  • Extension / termination / pause of subscriptions
  • Selection of payment methods and invoicing
  • Payment allocation and arrangement of installment payments
  • Complaint management

To excel in this role, you should bring a strong understanding of:

  • the individual needs of customers
- numbers, data, and facts
- the decision-making authority granted by the company
- the importance of professional behavior
- rules and regulations
- challenges and positive solutions - our client never leaves anyone in the dark

We look forward to getting to know you
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