Front Desk Associate - Beach Haven, United States - The Hideaway Hotel

Description

We are a growing business with multiple hotels on the Jersey Shore and are looking to grow internally. There are opportunities for this role to grow into a long term position.


Key Responsibilities:

Greet guests as they arrive and provide a warm and welcoming experience

Assist guests with check-in and check-out procedures in an efficient and accurate manner

Respond to guest inquiries and complaints promptly and professionally

Coordinate with housekeeping and maintenance staff to ensure guest requests are fulfilled

Maintain an organized and clean front desk area, porches, and any other area assigned

Assist with other duties as assigned by the Front Desk Manager

Set up complimentary beverages in the morning


Requirements:

High school diploma or equivalent

Previous experience in hospitality, customer service, or a related field preferred

Strong customer service skills and a positive attitude

Excellent communication skills, both verbal and written

Ability to work in a fast-paced environment and multitask effectively

Proficient in using computer systems, including Microsoft Office and hotel property management systems

Available to work weekends, holidays, and some evenings

Ability to stand for long periods of time and lift up to 25 pounds


Job Types:
Part-time, Temporary


Pay:
$ $18.50 per hour


Schedule:

• 4 hour shift
• 8 hour shift
• Weekends as needed

Work Location:
In person