Customer Care Consultant - Stony Point, United States - ZephyrTech

ZephyrTech

Verified Company

Stony Point, United States

1 day ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

We are currently seeking a full-time employee to join our Customer Excellence division in Kleinostheim near Aschaffenburg at the earliest possible date.

Your responsibilities will include:

Managing the customer support process for our partner's tax refund service
Participating in projects
Processing and managing refund contracts
Coordinating complaints with service partners and internal departments
Independently handling ticket requests from our partner

Your profile should include:

Completed commercial training
Several years of experience in a customer and serviceoriented environment
Strong communication skills
Teamwork and quick comprehension are among your strengths
Excellent written and spoken English skills, with knowledge of French being advantageous

What we offer:

Flexible working hours: We value a good worklife balance for our employees
Shopping card: All employees receive a monthly credit of 50€ on their Ticket Plus City Card
Mobile working: Whether from home or onsite with the team, we prioritize flexibility

Interested? Please send your application documents, including your salary expectations and earliest possible start date, via email to **.

Your contact person:
Carolin Scherf / HR Business Partner
T /

Location:
Kleinostheim

Position type:
Full-time

Salary: 37,000.00€ per year

Working hours: