A Remote Operations Engineer for a Charging Station is responsible for managing and maintaining the charging station from a remote location - Angostura, United States - Titan Industries
Description
The Jolt Energy GmbH is a Munich-based company founded in 2018 by a team of managers from the automotive and energy technology industries with the goal of breaking traditional conventions of urban charging. At JOLT, we believe that e-mobility will only be successful if there are enough fast charging options available. Our company is building a network of ultra-fast charging stations for electric vehicles in European and North American cities.
We are currently seeking a Remote Operations Engineer Charging Station (m/f/d) to join our experienced team and support us in the operational and technical processes from the beginning, continuously expanding our practical experience.
Main responsibilities:
- Monitoring and analysis of our charging station portfolio and ensuring operational processes remotely
- Collaboration with our field service technicians and coordination between manufacturers/suppliers/external service providers
- Analysis and secure resolution of errors on our charging stations remotely
- Configuration and version management of our charging stations
- Contributing to the development of a knowledge base for charging station operations
- Supporting day-to-day operations by managing and reviewing our hardware and software tools (after internal training)
- Assisting with commissioning and maintenance of our charging stations by the field service team
- Participating in the continuous optimization of operational processes
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