Field Application Scientist Iii - Austin, United States - Thermo Fisher Scientific

Thermo Fisher Scientific

Verified Company

Austin, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

At Thermo Fisher Scientific, you'll perform important work, including assisting customers in finding cures for cancer, protecting the environment, or making sure our food is safe.

Your work will have real-world impact, and you'll be supported in achieving your career goals.

Within the Protein and Cell Analysis business unit, we do a lot for our customers Our commitment is to be innovators in the advancement of scientific research, offering practical solutions and expert support to streamline workflows so scientists can better understand health and disease.

Explore our products and our sites, and learn about our sustainability efforts below.

EVOS,
Celleste,
Varioskan,
iBright,
Kingfisher and upcoming Mantis.***- and post-sales related customer support activities and address customer issues optimally. Also acts as a trusted authority to our customers, thereby growing customer happiness and loyalty and contributing to the overall success of the business.

Training - Internal & External

Provide field support to our sales organization by providing customers with technical mentorship (pre & post sales activities).
Provide internal training across commercial teams and business units as needed.
Work with Key Opinion Leaders (KOL) and establish relationships through routine scientific communication and updates on new product launches.
Collaborate with the global technical training teams and share processes across the organization.

Voice of Customer (VOC) & Customer Relations Management

As a Field Applications Scientist, you will act as liaison between customers, R&D, and Product Management teams, attend national conferences and events to observe developing market trends and present on behalf of Thermo Fisher Scientific at key global conferences.

Business Development

Provide market sensing mechanism, identifying new opportunities and highlighting gaps in current portfolio.
Collaborate with R&D and PM teams.
Support internal business and product development efforts through feedback on innovation pipeline.
Stays current on scientific and industry trends and innovations.

Minimum Requirements:

BA or BS in Biology, Immunology, Cell Biology, Microbiology, Stem Cell Biology, Biotechnology or related scientific field
5+ years experience working with imaging experiments knowledge of how to set up and troubleshoot experiments (deep knowledge of sample preparation, acquisition and accurate controls)
Proven experienced knowledge with imaging instruments must know how to setup, troubleshoot experiments.
Able to resolve practical problems in situations where only limited standardization exists.
Excellent written and oral communications skills.
Able to work from a remote home office with travel up to 50%
Valid Driver's license is required.
Most duties are performed at field locations which may require walking within customer facilities, standing while giving presentations or conducting meetings and sitting to complete reports and sales calls.
Demonstrations and installations may require moving equipment and manual dexterity and ability to lift up to 50 pounds.

Preferred Qualifications:

PhD is strongly preferred.
Experience working in an imaging facility.
3 or more years of laboratory working with highend imaging.
Experience with the EVOS, Varioskan and/or iBright.
Strong experience with Spatial Proteomics.
Experience in a customerfacing role and/or providing technical and scientific presentations to a variety of audiences.

At Thermo Fisher Scientific, each one of our over 150,000 outstanding minds has a unique story to tell. Join us in our mission—enabling our customers to make the world healthier, cleaner and safer.

The starting salary for this position is $90,000-120,000 annually, depending on location and level of experience.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.