Collection Officer - Hot Springs Village, AR, United States - Emerald Enterprises
Description
We are looking for a new clerk to join our team in Hot Springs Village, AR as a specialist in debt management and collection.
National Inkasso GmbH / Düsseldorf has been one of the leading providers in the field of debt management for over 10 years and operates throughout Germany and internationally.
Your responsibilities will include:
- Independent handling of outofcourt debt collection procedures, including written correspondence with delinquent payers and their representatives
- Telephone contact (inbound/outbound)
- Negotiation of payment plans and settlements
- Processing of debt collection cases
- Handling of insolvent claims
- Monitoring of deadlines and appointments
- Possible involvement in court debt collection procedures
You are a good fit for us if you have:
- Completed training as an office management clerk, legal assistant, office communication clerk, office clerk, or a comparable qualification in debt management or collection
- Ideally, some experience in the field of debt collection
- Proficiency in using computers and MS Office applications
- Excellent written and verbal communication skills in German
- Proficiency in written and verbal English is desirable
- Reliability and punctuality
- Good communication skills, initiative, and teamwork
- Ability to work independently
- Polite and friendly manner in communication
- Flexibility to work between 8:00 am and 6:00 pm, Monday to Friday. You will work in rotating shifts within this time frame, which will be determined in coordination with the team
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