- Install/repair HVAC related equipment and accessories in accordance to the manufacturer's specifications. Complete approved maintenance for HVAC/R equipment within industry standard hours per maintenance pricing guide.
- Identify potential problems during maintenance that might affect current or future system performance. Provides customers with information on new equipment when existing equipment exceeds 10 years of age or is in generally poor condition.
- Present findings and options to customers, providing advice as needed/requested. Provide customers with information and pricing on service agreements, accessories, and other comfort improvements. Maintain a thorough knowledge of McWilliams and Son's products and services.
- Pick up parts from supply houses/office and deliver to technicians in the field as needed.
- Identify and suggest opportunities for quality and cost improvements.
- Perform/assist with maintenance and service/repair work as needed.
- Maintain a clean equipment/work area.
- Verify correct operation of all maintained customer equipment, demonstrating and providing training for customer, as requested.
- Effectively manage relationships with clients through clear communication, addressing all concerns, questions, or problems expediently.
- Ensure vehicle is stocked, accurately inventoried, kept clean and in safe working order.
- Return defective warranty parts and unused inventory to the branch.
- Inform a manager if the client does not have HVAC service before leaving the call.
- Facilitate rescheduling client appointment, if call is not complete.
- Accurately complete all required documentation on services performed including "check list". Maintain a professional image at all times by wearing company approved uniform.
- Maintain a courteous demeanor with clients and associates at all times.
- Ensure complete customer satisfaction and/or salesperson/supervisor sign-off upon completion of work. Abide by all standards of performance and ethics.
- Participate in company sponsored training classes and other duties as assigned.
- Follow all safety policies and procedures and inform a manager or team leader of any safety issues. Manage callback ratios and labor margins.
- Provide customers with benefits and pricing on VIP service agreements, accessories, and other comfort improvements, collecting for performed work, as applicable.
- Complete all paperwork required by management and record hours and all materials used.
- Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances. Performs other work duties as assigned.
-
Service Technician
1 week ago
AMVT LLC Katy, United StatesAMVT LLC is a Katy, Texas based company specialized in sales, marketing and customer support of optical sorting machine commonly used in rice, grain, nuts, beans and seeds processing and food inspection and packaging machine. Currently we are looking for one testing and service t ...
-
General Service Technician
5 days ago
Christian Brothers Automotive Katy, United States**Company Description** Christian Brothers Automotive** · **Benefits**: · - ** 4 Day Work Week Available**: · - ** Paid Vacation & Paid Holidays**: · - ** Closed Every Weekend To Spend Time With Family & Friends**: · - ** Chaplain Care Support Available**: · - ** Healthcare Benef ...
-
Service technician with PLC knowledge
3 days ago
Apex Dynamics Katy, United StatesAround 45 years ago, we were founded as Pflock & Meckeler GmbH and in 2006 we were acquired by the Venjakob Group and renamed Venjakob Umwelttechnik GmbH & Co. KG. Whether it's thermal, regenerative, catalytic combustion systems, adsorption systems, or energy recovery systems - w ...
-
Garage Door Service Technician
1 day ago
Ohana Garage Doors Katy, United StatesWe are a friendly and upbeat Garage Door Company in Katy TX. We are a highly supportive team of office staff and techs in the field who work as a unit to provide top-notch customer service. We all strive for an outstanding customer experience - from the time we book the call to a ...
-
Service Technician
1 week ago
Gillman Automotive Group Rosenberg, United StatesThe Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named ...
-
Service Technician
3 weeks ago
JLG Industries Houston, United StatesThe Service Technician is responsible for repairing and maintaining JLG equipment within the aftermarket function. This role will guide associate level Service Technicians to further their knowledge and abilities. Assist the senior level and lead level Service Technicians on more ...
-
Service Technician
1 week ago
Raven Mechanical L P Houston, United StatesPlumbing Service Technician must manage day-to-day repairs, installation, and/or maintenance on job site for associated systems and equipment. Customer satisfaction, schedule compliance, quality work, and adherence to OSHA and company safety standards are required. · **Preferred ...
-
Service Technician
3 weeks ago
Rush Enterprises Houston, United StatesA **Diesel** **Service Technician** is responsible for providing service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals ...
-
Service Technician
3 weeks ago
Volcanic Heater Inc Houston, United States: · Volcanic, founded in 1912, has a dedicated service and parts department to assist with heating equipment aftermarket needs. Our service technicians and parts specialists have years of experience in providing solutions for heating needs. · Our culture thrives on the HEART valu ...
-
Service Technician
2 weeks ago
Indio Management Houston, United StatesAllow us to INTRODUCE ourselves: · Headquartered in Dallas, Indio is proud to call Texas home. With deep roots in the community, we approach each day with an outward focus on how we can help others. We believe maintaining a lifestyle for our residents is essential, and we focus o ...
-
Service Technician
2 weeks ago
Frazer, LTD Houston, United StatesDo you gravitate to what is familiar to you? Do you prefer a stable environment? Do you see yourself as predictable and consistent? Can you set a watch by your timelines? Are you highly accountable and dependable in the manner you consistently do your tasks? Once you learn your t ...
-
Service Technician
3 weeks ago
Renewal by Andersen Tomball, United States**Position Summary**:The service Technician responsibilities include traveling to customers' locations, accessing equipment, and performing routine maintenance. The Service Technician will install and test products and provide customers with instructions on the proper usage of th ...
-
Service Technician
2 weeks ago
TDIndustries Houston, United StatesJob Summary: · Our Commercial HVAC Service Technician - (Chillers), specializes in heavy commercial chiller systems. You are responsible for performing inspections, testing, repairs, and planned maintenance of advanced and complex Chiller type Systems. · Company Overview: · Estab ...
-
Service Technician
2 weeks ago
Volvo Group Houston, United StatesTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfec ...
-
Service Technician
1 week ago
Motion Industries (MOT) Houston, United States**SUMMARY**: · Under direct supervision, the Service Technician repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems. · **JOB DUTIES** · - Disassembles, cleans, and inspects system components for repair. · - Diag ...
-
Service Technician
1 week ago
Trek Bikes Houston, United StatesA bit about us · Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encour ...
-
Service Technician
3 weeks ago
Frazer, LTD Houston, United StatesDo you gravitate to what is familiar to you? Do you prefer a stable environment? Do you see yourself as predictable and consistent? Can you set a watch by your timelines? Are you highly accountable and dependable in the manner you consistently do your tasks? Once you learn your t ...
-
Service Technician
2 weeks ago
John Eagle Houston Acura Houston, United States**Dealership**: L0357 John Eagle Houston Acura · **John Eagle Acura** · **If you have the drive to perform, exceed and excelthen we want you to come work with us as an Automotive Service Technician/Mechanic** · We are one of Lithia Motors' family of dealerships providing best in ...
-
Service Technician
3 weeks ago
Sun Coast Resources, Inc. Houston, United States**TITLE**:Service Technician · **LOCATION**:Houston, TX · **POSITION REPORTS TO**: Service Manager · **SCHEDULE**: TBN by manager. Some overtime and weekends will be required. · **COMPENSATION**: Commensurate with experience and skills · - RESPONSIBILITIES · - Repair 12v and 110v ...
-
Service Technician
3 weeks ago
Team Gillman Houston, United States**Service Technician - Automotive** · We run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them w ...
HVAC Service Technician - Katy, United States - McWilliams and Son
2 weeks ago
Description
Job Description
Job DescriptionThe Service Technician performs maintenance, repairs and/or installation for HVAC/R equipment, duct systems, fittings, grilles/registers/diffusers, controls, and related equipment. Performs other duties/tasks as required. Regularly works in indoor/outdoor elements with extreme variation in temperatures. Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching are required for this position. Job is physically demanding, requiring standing for extended periods of time, lifting heavy objects on a regular basis, and doing repetitive tasks with few breaks, working outdoors in all types of weather, working with challenging clients, and working in tight or cramped spaces for long periods of time. Must have good visual acuity to see and focus close, at a distance, and with normal peripheral vision and normal depth perception, Willing to work hours outside of normal work schedule, if needed.
Responsibilities
Other Duties
the golden rule.
At McWilliams Heating, Cooling and Plumbing we're proud of our years of service to the Lufkin Nacogdoches, & Livingston areas, and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on. At McWilliams Heating, Cooling and Plumbing, we repair all makes and models.
Company Description
McWilliams and Son is celebrating 50 years in business with multiple locations across Texas and always stay up to date with the best training and practices while giving back to the community with our brand ambassador. We also host family events and live by\rthe golden rule.\r
\r
At McWilliams Heating, Cooling and Plumbing we're proud of our years of service to the Lufkin Nacogdoches, & Livingston areas, and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on. At McWilliams Heating, Cooling and Plumbing, we repair all makes and models.
