Trainee (m/f/d) Community/Social Media Management - Moundville, United States - Titan Ventures
Description
As a Trainee (m/f/d) Community Management, in a temporary position for two years, you will experience first-hand at our headquarters in Immenstadt im Allgäu how the Outdooractive community grows daily with the goal of becoming the largest outdoor community worldwide. The Community Management team is the first point of contact for user inquiries on one of the world's largest outdoor platforms, providing answers and forwarding community feedback to the relevant departments. In short, we are the voice of Outdooractive and always have an open ear for our users' questions.
Your new job at Outdooractive
- You actively support the management of our online community and are responsible for the operational management of our social channels, especially Facebook, YouTube, and our Outdooractive blog.
- In this context, you independently create text and video content and network with YouTubers and bloggers in the outdoor industry.
- You contribute to the creation of our Outdooractive newsletter, handle user inquiries independently, and provide appropriate feedback.
- You update and expand our FAQ section, develop text modules and standardized routine responses, and optimize existing processes.
- You also identify usability weaknesses of the platform and develop corresponding solutions.
What Outdooractive expects from you
- You have strong communication skills in both German and English.
- You have a degree or training
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