Patient Coordinator - White Plains, United States - CitiMed
Description
Patient Coordinator
Job Duties
- Schedule appointments for patients.
- Answer telephone promptly and in a polite and professional manner.
- Obtain and enter accurate demographic information into patients account
- Ability to effectively triage calls to ensure appropriate scheduling
- Use judgment in handling calls to advise patients on best office and times to make appointments.
- Ability to speak clearly in order to communicate effectively between patient and provider, provide previsit instructions/directions, and relay provider instructions.
- Promotes sense of pride in call center and positive interpersonal relations among all team members.
- Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variances
- Scheduling patient visits and answer questions, including billing and preparation
Requirements:
- Familiar with reading medical records
- Proficient in Google Sheets, Microsoft Excel/Word
- Extremely detail oriented /organized
- Able to meet deadlines
- Spanish OR Bengali speaking is preferred but not mandatory.
Pay:
$ $19.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
Patient Coordinator: 1 year (required)
Language:
- Spanish (required)
Work Location:
In person
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