Operations Specialist Iii - Oakland, United States - Kaiser Permanente

Kaiser Permanente

Verified Company

Oakland, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

Supports strategic business planning and development by gathering, collating, and analyzing data via interviews, surveys, focus groups, and databases for the purposes of defining initiatives to achieve business objectives and informing key business decisions, with mínimal day to day supervision.

Contributes to project execution and management efforts by owning relationships with stakeholders within and across teams to ensure the project is successfully executed and project-based changes are implemented, with limited guidance.

Contributes to monitoring and improving existing processes by performing routine processes independently and complex processes under limited supervision, following defined requirements and accountable for achieving expected results for the customer.

Supports legal, regulatory, and compliance adherence by providing others (e.g., clinicians, staff) with information on new or updated organizational and departmental policies, guidelines, procedures.

Contributes to efforts to develop policies and procedures by recommending policy updates based on synthesis of analyses pertaining to applicable functions and scope so that they reflect best practice, quality, and adhere to regulatory requirements, independently.

Supports training efforts by developing training requirements to ensure compliance with regulatory and internal standards with limited direction.

Essential Responsibilities:

Supports legal, regulatory, and compliance adherence by: providing others (e.g., clinicians, staff) with information on new or updated organizational and departmental policies, guidelines, procedures; and performing somewhat complex project related work in accordance with established federal, state, and local policies, guidelines, procedures, laws, regulations, collective bargaining agreements, and within established service expectations.
Contributes to efforts to develop policies and procedures by: recommending policy updates based on synthesis of analyses pertaining to applicable functions and scope so that they reflect best practice, quality, and adhere to regulatory requirements, independently; and interpreting broad guidelines to write internal, functionlevel policies that adhere to departmental, organizational, and industry guidelines, and standards, independently.
Contributes to monitoring and improving existing processes by: performing routine processes independently and complex processes under limited supervision, following defined requirements and accountable for achieving expected results for our customer; maintaining, optimizing, and transforming standard and nonstandard processes to increase efficiency of systems; recommending research plans that identify new and/or existing business operating models and innovative approaches to solutions support; collecting data to determine the nature and requirements of process related improvements, with limited guidance; providing updates to project personnel to ensure teams are aligned to gather information and implement process improvements, with limited direction; and drafting documentation to communicate updates, changes, or adjustments to functionwide training based on changes to systems, processes, accreditation, or compliance.
Contributes to project execution and management efforts by: owning relationships with stakeholders within and across teams to ensure the project is successfully executed and projectbased changes are implemented, with limited guidance; tracking, reporting, and coordinating multiple projectrelated to ensure expectations are met and risks and issues (e.g., scheduling) are identified and escalated, with limited guidance; and managing relationships with clients and stakeholders to ensure that all projectrelated expectations are clarified, understood, documented, and met, with limited guidance.
Supports strategic business planning and development by: gathering, collating, and analyzing data via interviews, surveys, focus groups, and databases for the purposes of defining initiatives to achieve business objectives and informing key business decisions, with mínimal day to day supervision; independently documenting project inputs, requirements, and potential risks in strategic business objectives and outcomes; and collaborating across teams to align on routine and unique project deliverables and timelines.
Supports training efforts by: developing training requirements to ensure compliance with regulatory and internal standards with limited direction; delivering training programs to stakeholders and ensuring relevant training certifications are up to date and valid; and developing standard and nonstandard projectbased training curriculum for a wide variety of operations related activities.
Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members.
Listens to, seeks, and addresses performance feedback; provides ment