Clerk / IT process supervisor (male/female) - Coal Run Village, United States - NebulaTech
Description
Coal Run Village - My Home
Coal Run Village, home to around people, combines urbanity, cultural diversity, and unique nature, right on the coast or in the forests of the Holstein Switzerland. It's no wonder that this region is one of the most popular vacation destinations in Germany. For its citizens, Coal Run Village is a modern service provider and competent contact thanks to its approximately 700 employees. For our employees, we are a flexible, family-friendly, and reliable employer.
We are currently seeking a Case Manager / IT Process Manager (m/f/d) for our Social Services department, to be filled as soon as possible.
The position is classified as A 9 SHBesO or pay group 9a TVöD and is a full-time, permanent position.
Your main responsibilities will include:
- Process management for the social and youth welfare systems
- Troubleshooting, maintenance of master data including central settings for document templates, user management, adaptation of processes to legal changes, etc.
- Consulting and supporting users / hotline, creating work instructions, coordinating training
- Participation in technical supervision (correct processing in the system)
- Payment of social benefits
- Projects and special tasks in the area of process management, e.g.
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