Customer Service Advisor - Humboldt, IA, United States - Eclipse Technologies

Eclipse Technologies

Verified Company

Humboldt, IA, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Are you friendly?

Are you reliable?

Can you handle customers?

Your task:

As a customer service advisor (m/f/d), you ensure that our customers in the market receive the best possible solutions in the areas of customer care, cash desk/info/service, after sales, services, and repairs.

Your responsibilities include:

You advise our customers and handle customer inquiries regarding online pickup, product returns, exchanges, repairs, and purchase processing (cashiering)
Passionate, customeroriented, competent
You perform administrative tasks related to the sales process, financing, purchase on account, etc.
You are in contact with internal and external partners or product suppliers for all processes related to repairs
You actively support customer events
You maintain a positive and proactive attitude towards customers and offer simple, efficient solutions for customer complaints
You adhere to national standard guidelines, processes, and behaviors and implement them

Your profile:

You enjoy working with people and have a passion for innovative technology.

You bring the following qualities:

You have successfully completed a serviceoriented vocational training (ideally in the hotel & trade or event industry)
You have knowledge and interest in products and trends in the consumer electronics industry
You have a strong customer and service orientation
You are communicative, strong in implementation, and work solutionoriented
You are a team player and enjoy working towards common success

When?