Employee Customer Service - Southmont, PA, United States - ZephyrTech

ZephyrTech

Verified Company

Southmont, PA, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Who We Are
flatexDEGIRO AG (

WKN:
FTG111,

ISIN:

DE000FTG1111, Ticker:
FTK.GR) operates the leading and fastest growing online brokerage platform in Europe.

Based on modern, in-house state-of-the-art technology, the flatex and DEGIRO brands offer customers a wide range of independent products executed on Tier 1 trading venues.

The technological advantage, high efficiency, and strong cost advantages enable flatexDEGIRO to continuously improve its service offering for customers.

With more than 2.5 million customer accounts and over 67 million securities transactions processed in 2022, flatexDEGIRO is the largest retail online broker in Europe.

In times of bank consolidation and digitization, flatexDEGIRO is well positioned for further growth.

Want to know what it's like to work for flatexDEGIRO Bank?

What tasks can you expect from us?

You are responsible for the support of prospects, (new) customers, and clients according to the executiononly principle
You take care of maintaining the existing customer base
You make campaign calls and customer life cycle calls and handle the onboarding of new customers
You proactively identify care approaches to deepen customer satisfaction and loyalty
You use sales and crossselling approaches to acquire new customers
You ensure accessibility and maintenance of service performance (this position involves shift work)

**What do we expect from