Customer Advisor Order Acceptance Gourmet Shipping - Baring, MO, United States - Cascade Enterprises
Description
For the following position, we are looking for employees (m/f/d) in Baring, MO. Our client operates a shipping service for gourmet products with a focus on Mediterranean food and drinks. As part of their expansion, we are seeking a competent employee (m/f/d) for order processing and customer consultation.Your tasks will include:
- Answering incoming calls
- Advising customers on products, shelf life, and shipping conditions
- Assisting customers with using the online shop and taking orders
- Handling complaints and arranging refunds and replacements
Our requirements:
- Strong focus on customer service
- Enjoyment of providing consultation services
- Excellent communication and persuasion skills
- Proficient in data entry
- Flexibility with working hours
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