Associate Application Analyst - King of Prussia, United States - Universal Health Services, Inc. - Corporate Office
3 weeks ago
Description
Responsibilities:
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed _Fortune_ 500 corporation, annual revenues were $11.6 billion in 2020.
In 2021, UHS was again recognized as one of the World's Most Admired Companies by _Fortune; _in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S.
states, Washington, D.C., Puerto Rico and the United Kingdom.Key Responsibilities include:
***:
System Implementation:
- Researches and resolves implementationrelated Customer Support Center Tickets.
- Adheres to appropriate UHS Project Management standards.
- Ensures strict adherence to work plans, reporting all serious deviations to management.
System Maintenance/Support:
- Demonstrates analytical problem solving.
- Assists in performing routine system maintenance and builds.
- Adheres to UHS Service Level and Change Management Policies.
- Researches and resolves Customer Support Center Tickets.
Administration and Oversight:
- Maintains Service Excellence principles.
- Prepares and submits status reports to supervisor as required.
- Keeps management well informed of activities, needs, problems
Qualifications:
Position Requirements:
- Associate's Degree required, Bachelor's Degree preferred.
- 01 year of experience required, 13 years preferred.
- Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members.
- Demonstrates customeroriented service excellence principals, as outlined in UHS corporate standards.
- Selfdisciplined, able to work independently, but also able to take direction when necessary.
- Self motivated to identify and resolve issues, and in advancing personal knowledge.
- Very organized and detailoriented.
- Flexible with time.
Travel Requirements: 5% domestic US travel (may vary depending upon projects and Go Lives).
This opportunity provides the following:
- Challenging and rewarding work environment
- Growth and development opportunities within UHS and its subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401k plan with company match
- Generous Paid Time Off
EEO Statement
We believe that diversity and inclusion among our teammates is critical to our success.
**Notice
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