Service Advisor - Stanford, IL, United States - Titan Industries
Description
With 8 brands and 29 locations in NRW, Hessen, and Rheinland-Pfalz, we, the Wahl Group, provide mobility in Stanford, IL.
For over 120 years, the name Wahl has stood for expertise in the motorcycle and automotive industry, and we are also the oldest BMW dealer in the world.
With a large number of locations and over 1,000 employees, we are now one of the top 20 automotive trading groups in Germany, representing brands such as BMW, MINI, ALPINA, RENAULT, DACIA, ALPINE, ŠKODA, and FORD.
Responsibilities:
- Receiving orders and conducting service/salesoriented needs analysis
- Advising and selling service offerings
- Creating service orders with performance, pricing, and scheduling commitments
- Preparing cost estimates
- Creating and selling quotes for spare parts and accessories
- Receiving and returning vehicles
- Coordinating service orders
- Handling warranty and goodwill claims
- Pre and postprocessing of service offerings
Qualifications:
- Completed vocational training as a car mechanic/mechatronics technician, service technician, or master mechanic (m/f/d)
- Indepth technical knowledge and experience in the automotive industry
- Goal and performanceoriented with good time management skills
- Ideally, experience with our
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