Banquet Bartender - Muskegon, United States - Delta by Marriott, Downtown Muskegon

Delta by Marriott, Downtown Muskegon

Verified Company

Muskegon, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title: Banquet Bartender

Department: Banquets

Reports To: Banquet Manager

Summary: Bartenders possess a deep understanding of beverages and offer recommendations to customers, along with engaging them in lively conversations while fulfilling drink orders. Regular tasks include welcoming and ensuring the legal drinking age of customers, learning their preferences, answering queries, suggesting menu items, and crafting drinks as requested.

Duties and Responsibilities:

Greet and welcome guests
Verify identification and age requirements of customers
Mix traditional and inventive cocktails
Process card and cash transactions
Arrange bottles and glasses for an appealing display
Clean glasses, bar utensils, and the bar area
Manage inventory to maintain adequate supplies
Prepare fruit garnishes
Monitor alcohol consumption levels and take necessary action
Handle difficult customers professionally and ensure a safe environment
Maintain cleanliness by removing trash and waste
Perform additional tasks as assigned

Requirements:

Must be at least 18 years old
High school diploma or equivalent preferred
Capable of standing for extended periods
Tips certification is a plus
Basic computer and math skills
Strong communication, reading, and writing abilities

Skills and Abilities:

Problem Solving - Identifies and resolves issues promptly
Reasoning - Uses logic when faced with challenges
Customer Service - Responds promptly to customer needs and seeks feedback
Interpersonal Skills - Maintains confidentiality and fosters positive relationships
Oral Communication - Speaks clearly, listens actively, and asks questions
Written Communication - Writes clearly, edits accurately
Teamwork - Contributes to a positive team environment
Ethics - Treats others with respect
Organizational Support - Adheres to policies and procedures
Planning/Organizing - Efficiently uses time
Professionalism - Handles pressure well and takes responsibility
Quality - Demonstrates accuracy, seeks improvement
Quantity - Completes work promptly
Safety and Security - Follows procedures, uses equipment properly
Adaptability - Responds well to changes and unexpected events
Attendance/Punctuality - Consistently present and on time
Dependability - Follows directions and responds to management guidance
Initiative - Offers and asks for help as needed

Physical Demands and Work Environment:

The role involves standing, using hands, talking, walking, and lifting objects up to certain weights. Additionally, there may be exposure to fumes or moderate noise levels in the work environment.