Employee Service - River Ridge, FL, United States - Skyline Solutions
Description
This is what you will make possible in River Ridge, FL...- You enjoy independently handling customer complaints
- With your competent, openminded and warm personality, you are considered the first point of contact (m/f/d) for all complaints for our customers
- You are responsible for the commercial processing of returns this includes organizing returns, creating credit notes and recording replacement orders
- You work closely with our internal interfaces such as the quality department, sales support and logistics to clarify all complaintrelated issues
- You actively support the optimization of interfaces and processes
- You have successfully completed a commercial apprenticeship or a comparable qualification
- Previous experience in complaint handling is desirable
- You have a selfsufficient, conscientious and flexible way of working
- You are characterized by strong teamwork and commitment
- You are familiar with common MS Office applications and ERP systems, such as Microsoft Dynamic NAV or comparable ERP systems
- Your personal and professional development is our focus through our learning mindset, which is promoted through our BACHMANN Academy and feedback culture.
- Your life quality is important to us our hybrid work model allows for an ideal balance between your professional and personal life.
- Through our valuebased company and informal culture, we create a comfortable working environment for you.
- You will receive financial benefits through offers such as discounted employee meals, public transportation tickets, job bikes
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