Commercial Employee Customer Service - Young America, United States - Nexus Innovations

Nexus Innovations
Nexus Innovations
Verified Company
Young America, United States

2 days ago

Michael Johnson

Posted by:

Michael Johnson

beBee Recruiter
Description

About Karl Scheufele GmbH:
As a family-owned, internationally renowned company, Chopard is known for its expertise in Haute Horlogerie and Haute Joaillerie and is particularly valued for its concept of ethical and responsible luxury. Proud of its traditions, our house lives by family values in its relationships with its employees and customers, providing an exceptional brand experience.

What do we offer?

  • A diverse and challenging workplace in a traditional company
  • Competitive pay and a financially healthy family business
  • Thorough and comprehensive training
  • Short decision-making processes and employee-oriented leadership
  • Benefits such as a company canteen at the production site

What can you expect?

  • You will be responsible for our after-sales customers in Germany and other European countries
  • You will manage service requests from receipt to shipment
  • You will perform technical analyses of customer inquiries for jewelry
  • You will create cost estimates and repair orders
  • You will communicate via email and telephone
  • You will handle all administrative tasks, including processing incoming mail

What do you need to bring?

  • You have successfully completed a commercial or goldsmith apprenticeship
  • You have excellent written and spoken English skills
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