Online Inside Sales Representative - Modesto, United States - Slakey Brothers
Description
Slakey Brothers currently has a great opportunity available for anOnline
Inside Sales Representative to join our team in
Modesto, CA
Schedule - Monday-Friday 8:10am-5:10pm
Full Time - Pay Range $22-$27 hourly based on experience
Day to Day Inside Sales Representative Activities
- Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App
- Work closely with local Branch and Sales teams to ensure customer expectations are met
- Identify best practices, process improvements, and website enhancements to improve the Customer service experience
- Continually develop and maintain strong product knowledge
Education/Experience/Skills
- High school diploma or GED required
- 1+ years industry experience or equivalent knowledge preferred
- Excellent written and oral communication skills
- Able to handle multiple activities in a fastpaced environment
- Demonstrated ability to manage details and meet deadlines with 100% accuracy
- Superior Customer serviceoriented approach, respond to requests with a sense of urgency
- Proactive, selfmotivated, able to recognize issues and resolve or escalate appropriately
- Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment
- Demonstrated success in working independently and in a team setting
- Willing to "think outside of the box" and identify process improvement opportunities
- Working knowledge of Microsoft operating systems for desktops and server
About Slakey Brothers
Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon.
Our Mission:
_"Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.
"_Benefits
- Healthcare coverage of medical, dental and vision available 1st of the month following date of hire
- Paid time off including vacation, sick leave, and holidays
- Generous discretionary Profit Sharing
- 401(k) Retirement Plan
- Tuition reimbursement for 2year and 4year degree programs for Team Members
- Post highschool scholarship opportunity for Team Member's children
- Employee Assistance Program
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