Employee Administration Service - Poseyville, United States - Aurora Technologies

Aurora Technologies
Aurora Technologies
Verified Company
Poseyville, United States

1 week ago

Meredith Sinclair

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Meredith Sinclair

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Description
As the market leader, we stand for trust, respect, and teamwork. And we value these principles in our work - for you, for us, and for our customers. The goal of Altendorf Group has always been to be the best partner for the crafts industry. And we are committed to achieving this goal.

As a group with around 400 employees, we bring together Altendorf panel saws and Hebrock edgebanding machines under one roof.

Quality, foresight, and constant innovation make Altendorf Group a trusted and competent partner for the crafts industry
  • Altendorf Group we know what counts.
To expand our team, we are currently looking for an Administration Service Employee (m/f/d) at our Poseyville location.


YOUR TASKS:

Processing inquiries for spare parts regarding price and availability through various channels such as phone, tickets in the Servicecloud by Salesforce, and the Altendorf Group app, including creating spare part quotes and orders in the SAP system.

Invoicing for completed service assignments (working hours & materials). Updating the inventory of service technician vehicles using SAP. Handling return requests, including creating credit notes. Maintaining master data in SAP and Salesforce. Ensuring availability for phone calls.


YOUR PROFILE:
Successfully completed commercial apprenticeship. Work experience in service support, including technician coordination.

High level of customer service orientation with excellent interpersonal skills, self-organized, personal commitment, and willingness to work in a team.

Experience with ERP
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