Hospitality Account Manager - Baltimore, United States - Next Generation Recruitment and Staffing Agency

Next Generation Recruitment and Staffing Agency

Verified Company

Baltimore, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Join Next Generation, a trusted staffing firm with over 13 years of industry expertise across 8 states, dedicated to elevating service standards in our Hospitality division.

Embrace an opportunity to lead as a Hospitality Account Manager in Baltimore, MD, where quality and commitment to exceptional service are at the core of everything we do.

Duties and Responsibilities:

Overall implementation and management.
Develop recruiting plans and network to proactively fill upcoming and current open needs; visit with channel partners as required; post flyers and signs in the community; support social media recruiting as required.
Contact customers daily and assure their staffing needs are achieved; visit properties as required.
Continue to source for new business in current properties.
Track Open and filled orders daily and document as required.
Onboard new hires through training and management.
Ensure new employees have background checks, drug screens, and other new hire paperwork completed before working.
Manage any performance issues or employee relations issues for assignmentbased employees promptly.
Complete daily activity reports and administrative work related to hiring and tracking hours and payroll; complete payroll weekly by required deadlines.
Ensure all meetings and updates with clients and talent are updated in the system as required.
Conduct safety meetings and provide training weekly to the property team and document safety training as required.
Attend property morning meetings regularly.
Provide excellent customer service through timely followup and communication with all clients and employees.
Complete works compensation incident forms as necessary and partner with the Risk department to move claims to closure.
Handle tasks and projects as assigned.

Qualifications:

Associate or Bachelor's degree in Business, hotel management, general studies, or equivalent experience.
Previous experience in the staffing industry required / onsite management.
Experience in the hospitality industry is highly preferred.
Bilingual in English and Spanish is preferred.
High level of communication and organizational skills.
Ability to work in a fastpaced and dynamic environment.
Experience in utilizing Internet job boards is highly preferred.
Approx. 5075% travel around the local area.

Eligibility Requirements:

Bilingual in English and Spanish is preferred.
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test.
Must be 18 years of age or older.
Must be legally authorized to drive in the United States.
Must have valid car insurance, driver's license, and reliable transportation that can be used for work purposes.