Freight Forwarding Clerk - Hitterdal, United States - Stellar Innovations
Description
As an employee in our customer service department, you will be the interface between our customers, sales team, and operational team in land transportation.
You will promote customer loyalty by receiving transport orders, being available for questions, and offering tailored solutions.Location:
Polch | Reference number: 230000OV | Employment type: permanent
Your responsibilities:
- Customer service for one of our major clients
- Polite and competent consultation for our customer
- Independent handling of customs formalities, including creating export certificates
- Reviewing invoices
- Ensuring required delivery times
Your profile:
- Completed training in freight forwarding or equivalent
- Previous experience in customs clearance, export, and import
- Excellent written and spoken English skills
- Independent and structured work style
- Excellent communication skills
- Strong team player
Your top benefits:
- Hellmann spirit: a culture of collaboration throughout the company, regular team and company events, birthday lottery ticket from the German TV lottery
- Worklife integration: flexible working hours and remote work options
- Financial benefits: vacation and Christmas bonuses, company pension plan and savings plans, up to €1,600 net bonus for referring new colleagues, discounts and offers for travel, leisure, and culture
- Health and wellbeing: company fitness program through Hansefit, mental health and wellness coaching
- Family: vacation days for caring
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