A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Leith, United States - Infinity Systems
Description
Leith Talents, Minds, Personalities
For our location in Celle, we are looking for motivated Call Center Agents/ Customer Advisors (m/f/d) for our existing customers at freenet, in full-time or part-time.
What do we offer you?
✓ Hourly wage of 13.41 EUR plus performance-based, campaign-dependent commission
✓ Flexible working hours
✓ Option for home office work (depending on the campaign and after successful training in the company)
✓ Daycare and fitness allowance
✓ Family-like working atmosphere with a casual culture
✓ Qualified training on product portfolio as well as communication and sales techniques
✓ Diverse development opportunities, e.g. to team leader
✓ Attractive bonuses and great team events
✓ Awarded as a top employer on Kununu for 2023 and 2024
and many other great benefits.
What will be your tasks?
✓ Telephone consultation with a customer-oriented sales approach
✓ Individual customer advice with a focus on tariff adjustments, customer retention, and contract extensions
✓ Sales of additional products
✓ Recording and maintenance of customer data
What should you bring?
✓ Motivation and willingness
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