Sales Support Specialist - San Jose, United States - Super Micro Computer

Super Micro Computer

Verified Company

San Jose, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Sales Support Specialist

Date:
Jun 12, 2024

Location:
San Jose, California, United States

Company:
Super Micro Computer

Job Req ID: 24742

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro's sales team is looking for a dynamic Sales Support Specialist person to assist our Sr. Sales team in managing customer orders. The Sales Support Specialist position will also be a liaison across different functions, provide product information to clients, and other duties. This position is responsible for sales account maintenance, provide technical and administrative product information to customers as well as daily sales order processing and data entry.

If you have a passion for sales and are looking for a great opportunity, Supermicro wants you on our team
Essential Duties and Responsibilities:

The Essential Duties include but not limited to following areas:
The person will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents
Monitor inventory, follow up ETA with purchasers
Act as a liaison between sales, purchasing, production, procurement, and logistics departments
Provide assistance for intracompany project coordination between sales and nonsales departments
Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
Develop superior customer service relationships with prospects
Produce daily reports for clients
Provide backup support for the supervisor and team members
Additional duties per supervisors request
Qualifications:
High School Diploma required, AA degree preferred
2 years' tech industry experience preferred
Experience in data entry, scheduling production and tracking orders
Possesses strong professional communication skills including: phone, written/Email and presentation
Experience in customer service and dealing with clients directly, must have problem solving skills
Consistent track record of meeting or exceeding assigned jobs
Must possess strong computer skills with word and excel
Organizational skills a must
Salary Range

- $66,560 - $76,000-
EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.