Call Center Agent - Why, AZ, United States - NovaWorks

NovaWorks

Verified Company

Why, AZ, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Are you passionate about customer satisfaction and have excellent communication skills? Are you bilingual in English and IT? Then pay attention We are currently seeking a competent Call Center Agent (m/f) for technical support on behalf of our client, a successful company in the service industry, to join their team in Leipzig.

Don't hesitate and take the next step in your career with just a few clicks.

Benefits:

Attractive salary
Direct and permanent employment with the client
Good public transportation connections
Intensive training
Parttime or fulltime options available
12 days of remote work per week after the training period

Your responsibilities:

Answering incoming calls and addressing questions, service requests, and technical issues from employees and colleagues
Identifying initial errors
Documenting inquiries and recording incoming calls
Handling customer requests, including password and authorization management
Forwarding technical issues to the appropriate departments

Requirements:

Experience in customer service, call center, or customer care
IT enthusiasts without experience are also welcome
Willingness to learn
Fluent in German (written and spoken) and good English skills (due to IT programs)

Are you interested? The quickest way to apply is through the "Apply" button We value diversity and equal opportunities, and therefore welcome applications from people with disabilities.

All personal pronouns in this job ad are to be considered gender-neutral.