Hotel Front Desk Attendant - Cooperstown, United States - Best Western Cooperstown

Best Western Cooperstown
Best Western Cooperstown
Verified Company
Cooperstown, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
$15 - $15.50 hourly


Responsibilities:


  • Bookkeeping: keep accurate records of all hotel guest account information
  • Mitigate customer complaints as needed
  • Greet, checkin, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Manage room bookings inperson, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Work with the housekeeping staff to ensure rooms are ready for new guests

Qualifications:


  • High school graduate, GED recipient, or equivalent
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations
  • 1+ year of hotel industry experience or related job preferred

About Company
Busy hotel in Cooperstown, New York by the Dream Park needs lots of good employees for the season. Come join the team
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