Dynamics 365 Lead - Richmond, United States - St Jardins
Description
Initial interview is webcam and may request In-Person Interview
Responsibilities:
- Aid in the requirements gathering, fitgap analysis, design, configuration, implementation, testing, and support of D365 solutions.
- Expertise in Dynamics 365 Customer Engagement
- Customer Service and Power Apps/Automate development.
- Design, develop new web components using.
- Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
- Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
- Manage entity ownership; manage entity properties; understand system and custom entities
- Implement workflows; identify workflow types; implement dialogs and custom actions.
- Identify when to use business process flows, workflow dialogs, and custom actions.
- Create business process flows; enable business process flows; work with steps, stages, and categories
- Work with multiple entities; use conditional branching; implement roledriven business process flows.
- Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
- Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at Virginia State Agency.
- Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
- Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
- Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
- Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
- Contribute to improving our processes and policies within the Business Enablement Services program.
- Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator)
Job Type:
Contract
Pay:
$ $105.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Experience level:
- 8 years
Schedule:
- 8 hour shift
Experience:
- D365
- creating and managing of solution using Dynamics 365
CRM:
8 years (required)
- customization and implementation of Forms, Views, Plug-Ins: 8 years (required)
- customize and implement Workflows and BPFs in D365: 8 years (required)
- Net, JavaScript and C#: 8 years (required)
- Power Platform and Dataverse: 3 years (required)
- SharePoint Online, Microsoft 365 services: 3 years (preferred)
- DevOps in Power Platform/D365 Environments: 2 years (preferred)
- Data Integrations and Migrations using SSIS Packages: 3 years (preferred)
Work Location:
Hybrid remote in Richmond, VA
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