Communication employee - Spindale, NC, United States - Eclipse Technologies

Eclipse Technologies
Eclipse Technologies
Verified Company
Spindale, NC, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
"Bringing together what belongs together." Are you looking for a new challenge? Not just a job, but an honest challenge that you can master and fully immerse yourself in? With a reputable and well-known company - possibly with the opportunity for permanent employment? Then apply with us today as a
Communication Employee (m/f/d) in the Ticket System in
Bremen

Your tasks include:

  • Receiving and handling telephone and written inquiries in a solutionoriented manner
  • Consistently following up on all open issues according to current guidelines
  • Collaborating with all relevant departments to ensure optimal service in coordination with the supervisor
  • Ensuring correct documentation of customer and partner requests in the customer database or ticket system
  • Providing serviceoriented contract extensions, additional contracts, and additional services
  • Maintaining and entering customer master data in accordance with defined processes, error analysis, and processing of order data

We expect:

  • Completed commercial apprenticeship or comparable qualification and initial work experience
  • Strong customer orientation and communication skills
  • Serviceoriented thinking and acting
  • Teamwork, flexibility, and commitment
  • Technical affinity and proficiency in MS Office applications
  • Fluent in German, both written and spoken
  • Willingness to work shifts: Mon-Fri 8:00 am 8:00 pm, Sat 10:00 am 6:00 pm
  • Parttime work during shift times is also possible
**What you can
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