User Support Specialist - Nicollet, United States - Quantum Innovations
Description
Reference number
Job Responsibilities
- Participate in the conceptual development and optimization of our document management system based on SER DOXIS4.
- Ensure the application operation for our ECM / DMS environment
- Consult and support our DMS users
- Conduct trainings for our users
- Collaborate in the continuous improvement of our document management system
- You are responsible for the smooth operation of the DMS software in the server area and on our clients.
- Co-responsible for the user experience and acceptance of the DMS environment
Requirements
- Successfully completed studies with a focus on computer science or completed training in the IT field
- Experience in the support and administration of DMS applications, ideally with SER Doxis4
- Experience with scripting and programming languages (Java, C #, VBA, VB, PowerShell)
- Experience and good knowledge of Microsoft Windows and SQL Server
- O365 knowledge with a focus on Share-Point Online
- You are characterized by teamwork and communication skills
- Enjoy implementing new processes and projects in our ECM / DMS environment
- Experience
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